You like to check this out:

1. You may                    me; very shortly stating your problem / project, or just phone me.  

2. We see if the problem can be solved by mail, or we may agree to have a meeting. 

3. I send you a solution, and you give me feedback. 

4. If necessary; I'll improve it, or we may agree to quit.

5. If your are happy with the solution, I am happy.